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I bought my IRISgo coffee mug from a local Müller store in Germany. Before buying it, I spent quite a lot of time comparing different brands, and I'm glad I chose this one.
The mug keeps my coffee tasting fresh without affecting the flavor, which impressed me from day one. Unfortunately, after about four weeks, the silicone twist lid got damaged. I was disappointed, but I decided to contact IRISgo through their website.
Their customer service exceeded my expectations. They understood the issue immediately, handled everything quickly and professionally, and sent me a replacement mug with a fresh 2-year warranty. Since then, I've been using it without any problems.
Great product backed by outstanding customer support. I can highly recommend IRISgo—10/10!
Ich arbeite mit dem Fahrrad 100% bei der Spitex und habe immer eine Trinkflasche gesucht die mein Getränk kühl oder warm haltet, dicht ist und nicht extrem viel Platz beansprucht. Alles perfekt optisch ebenso ein Hingucker.
So, I had plenty coffee cups and bottles in my life. I took a break and got my iced coffee outside, but it’s expensive and unsustainable. So I decided to get a new one. It survived like obe month until it smelled worse every day ever tho I cleaned it regularly. I tried citron and baking powder and all these things. The place where the molding happened was not even fully reachable without breaking the whole thing. This wasnt a chaep cup, it was a branded decent cup. I had enough. I saw this iriscup in a store and bought it, even tho it aint cheap. And I‘m happy I did. No more taking apart and cleaning every single piece, carefully drying everything and hoping it will cone together okay again. Just one opening, esy to clean, no smell, no fear of ruining it it I forget to clean it for one evening. I bought the metal one to prevent chipping and got two pink caps, the active and the rush. So I have a pink cup that cant chip. And I‘m satisfied. Yes, the opening looks funny and its quite pricey, but it saves me the frustration of throwing cups regularly coz of smell and mold. Sustainible cups stop being sustainable if you have to replace them all the time.